Job Description

Job Title: House AttendantLobby

Location: 2626 Sage Road Houston TX 77056

Job Type: Fulltime

Job Description:

Job Summary:

Versi n en espa ol disponible a pedido.

The House AttendantLobbys responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must have a valid drivers license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific driving).
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful pressure situations.
• Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

• Approach all encounters with guests and associates in a friendly serviceoriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean Public restrooms and ensure maintenance regularly/ as needed throughout the shift
• Handle all requests for luggage assistance at checkin/out in a friendly efficient and courteous manner.
• Practice safe work habits to ensure safety to guests fellow associates and self.
• Handle items for Lost and Found according to Aimbridge Hospitality standards.
• At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete the daily assignment checklist and submit it to the supervisor at the end of the day
• Be familiar with Aimbridge Hospitality policies and house rules.
• Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
• Put all equipment away properly after usage according to Aimbridge Hospitality standards.
• Know of and assist in all emergency procedures during the overnight shift.
• Clean and dust floors daily according to Aimbridge Hospitality standards.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in the proper area.
• Clean guestrooms as needed.
• Complete special projects as assigned by the Housekeeping Manager.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Job Tags

Similar Jobs