Job Description
ASPEN POLICE DEPARTMENT
540 E MAIN STREET
ASPEN, COLORADO 81611
970-920-5400
Updated: October 23, 2024
Job Classification: Community Response Officer 1
The Aspen Police Department is currently hiring for the position of Community Response Officer. Candidates are required to complete the NTN Fireteam exam and PSSA.
Salary Information:
Hiring Range: $30.48/hour - $34.29/hour
Salary Range: $30.48/hour - $45.72/hour
*Up to $3,000 Sign On Bonus May Be Available*
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The application must be filled out completely; stating "see resume" anywhere in the application, is not an acceptable substitute for a completed application.
Enjoy Industry Leading Benefits:
· Generous paid vacation and extended sick leave, holidays, and flexible work arrangements.
· Free and discounted transportation options to get around Aspen and the Valley.
· Professional development and learning opportunities, including a tuition reimbursement program.
· Health and well-being options that include Medical, Dental, Vision, a robust and accessible employee assistance program, and a nationally recognized well-being platform.
· Monetary bonuses for healthy lifestyle choices and to use towards other personal needs.
· Plan for your future with competitive employer contributions to a 401a retirement plan and Social Security, in addition to an individual 457b retirement plan and Roth IRA option. Have peace of mind with life and disability insurance.
The City of Aspen is an Equal Opportunity Employee
Position Summary: As a non-sworn member of the Aspen Police Department, you will support our community by performing a variety of public safety and animal safety functions, consistent with the organization's values and mission statement.
Supervision Exercised and Received: This position is supervised by the Community Response Supervisor with the general guidance of the Assistant Police Chief of Administration.
Essential Job Functions:
The Community Response Officer interacts with the community in the capacity of care, community relations, special assignments,tasks from medical emergencies, educational opportunities, primary response to traffic collisions and application of the understanding of the law to support during local events and as a part of the incident command structure in the event of an emergency or large-scale events.
Community Relations
Provides community outreach by assisting with the following public outreach events: Picnic in the Park series, "Cops and Cocoa" events, and the "Bike Rodeo" for school students. Assists with classroom safety instruction. Distributes educational information related to public safety and code enforcement. Participates in bike auctions and provides public fingerprinting services. Assists the public with motorist assistance such as vehicle lockouts, jump starts, and stuck cars. Clears vehicles for VIN inspections through CCIC/NCIC and/or Spillman Mobile CAD.
Community Driven Emergency Response
Responds to emergency calls for the following: ambulance calls, injury traffic collisions, fires, medical emergencies, alarms, and other hazards. Provides appropriate assistance or care as dictated by any of the following types of calls: first aid, cardiopulmonary resuscitation, hazard assessment, and traffic control. Drives in an emergency capacity (lights/sirens) in police vehicles. Drives ambulances (lights/sirens) to assist with medical emergencies. Assumes spontaneous incident command roles as appropriate.
Investigations and Court Testimony
Investigates and performs enforcement as appropriate related to calls for the following services: traffic accidents; code violations; wildlife or domestic animal control; cold theft cases, smoke, fire, and carbon monoxide alarm response; lost and found property, and parking. Completes all necessary citations, reports, and documentation. Ability to be well-prepared, punctual, accurate, and composed when testifying in court.
Incident Command
Contributes to the planning of large-scale special events such as the 4th of July parade, foot and bicycle races, holiday celebrations, concerts, and firework shows. May assist with ICS roles on assigned incidents, VIP incidents, or assist with incident roles of spontaneous events.
Special Assignments
Supports department goals by contributing to the following special assignments: neighborhood speed studies, major crime investigative assistance, traffic pattern studies, and radar trailer use.
Animal Control
Responds to domestic animal and wildlife complaints. Address and manage situations of vicious domestic animals and sick wildlife. Provides and assists in the management of safety perimeter around in-town bear/moose incidents to prevent public/wildlife danger. Traps and releases various unpredictable wild animals such as raccoons, skunks, bats, etc.
City Organizational Values
Supports and models the City of Aspen organizational values: Service, Partnership, Stewardship, and Innovation.Organizational values are shared principles that guide behavior across the organization. This position is responsible for upholding and applying these values while performing daily work functions.
Other duties as assigned.
Core Competencies Displays the following key competencies in the overall job performance to include knowledge, skills, and abilities:
Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments.
Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together.
Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision-making on a thriving future for all.
Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities, and challenges.
Communication: Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual, and non-verbal communication.
Interpersonal: Works to develop strength in interpersonal skills. Has the ability to work well with diverse groups of people, both inside and outside the organization.
Technology: Demonstrates technology skills sufficient for the nature and level of position.Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation.
Policy Knowledge: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Safety: Knowledge of and ability to use relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
Training: Ability to apply procedures and requirements relevant to the Police Department in the development of training programs and projects, and effectively using programs to train staff.
Critical Thinking: The ability to recognize complex problems and effectively work independently or with others to reach a viable solution.
Coordination: Ability to work effectively as part of a team to achieve established outcomes and complete projects within deadlines.
Emergency Situations: Ability to act calmly and rationally in stressful or emergency situations.
Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
Emotional Intelligence: Ability to handle stressful situations in a professional manner, including angry or difficult individuals.
Minimum Requirements:
Education: High School diploma or GED equivalent.
Experience: 1 year of experience in customer service
Technical Knowledge: Must be proficient in the following areas, Microsoft Word, Outlook (Email), and a basic understanding of computers and online computer-based technology applications, which includes accessing web-based platforms.
Proficient Spillman or ability to become proficient within six months.
Licenses & Certifications: Must possess a valid Colorado driver's license or be able to obtain one within 30 days of the start date.
Training: CPR/First Aid (or achievable within the first month). Must possess or be able to obtain certification of ICS100, ICS200, NIMS IS700, and NIMS IS800 within the first year. Emergency driving training (EVOC) is attainable within the first year.
NOTE: Any combination of experience and education that would likely provide the required abilities, knowledge, and skills as determined by the City of Aspen may be substituted for the requirements above.
NOTE:This position requires the candidate to satisfactorily pass a criminal background check, physical examination, polygraph test, drug test, and psychological examination upon hire.
Position Type and Work Hours:
Regular full-time. May work four 10-hour shifts per week different from standard business hours and/or may vary from week to week.
Evening and weekend hours will be required in addition to or instead of normal hours. May be required to work weekends and nights for special assignments.
Holidays may be required.
May be required to work overtime in emergencies in addition to or instead of normal hours
Work Environment:
Indoors: Office environment.
Outdoors/Off-Site: Conducts patrol and investigations, responds to calls, attend court, meetings, and trainings. Exposure to a variety of adverse weather conditions, temperature changes, and the presence of vehicular traffic and pedestrian flow. Patrol of the City occurs in all types of environmental conditions at all hours of the day. Potential for exposure to calls for service involving dangerous/noxious conditions including fire, gas, hazardous materials, human-caused violence, and infectious diseases including bloodborne pathogens.
Physical Demands:
Lifting & Carrying: Lift up to 50 lb. people, equipment, etc., unassisted.
Physical: This position requires a full range of body movements. Sitting, walking, reaching, handling, fingering, grasping, feeling, talking, hearing and repetitive motions. Three-dimensional vision and the ability to identify and distinguish colors.
Exposure: Exposure to a variety of temperatures, adverse weather conditions, and the presence of vehicular traffic and pedestrian flow. Patrol of the City occurs in all types of environmental conditions at all hours of the day. Exposure to blood-borne pathogens and other pathogens and diseases.
Emergency Response: May be exposed to life-threatening situations when responding to emergency calls.
Fitness for Duty Testing: Officers must participate in Fitness for Duty Testing every two years unless otherwise noted. Testing includes: Assisting in Maneuvering Objects/Persons to Safety (lifting 50 pounds from the floor to knuckle height, 5X unassisted), dragging a person to safety (ability to drag 150 pounds for 30 feet, unassisted), and ascending, and descending 5 stairs (repeated 10X).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Employment Type: Full-Time
Salary: $ 30.00 34.00 Per Hour
Job Tags
Hourly pay, Holiday work, Full time, Local area, Outdoor, Currently hiring, Relocation bonus, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift,